Yes, we offer worldwide shipping. All items are professionally packed for safe delivery. Shipping fees apply, and customers are responsible for any applicable customs duties, taxes, and import or export requirements.

Order are typically processed and shipped within 7-14 business days. During holidays and sales event, also depends on the sizes of painting, the Pre-order items may take longer to ship. More Pre-order information please refer to the next question(Pre-order policy).

Items marked as Pre-Order are purchased before production begins. By placing an order, you are committing to the purchase.Please take note of the pre-order closing date and estimated shipping time before making your purchase.The estimated production time is 7–14 business days from the date the order is placed. Please note that production times may vary depending on the number of orders received and the size of the painting. Delays may occur, and production timelines are subject to change without prior notice.By placing a pre-order, you acknowledge and agree to these terms and conditions. Please note that cancellations and returns are not accepted once a pre-order has been placed.

Goods sold are not refundable. Exchange and return must be made within 7 days with sales receipt and product in original packaging.All exchange of merchandise will be subject to final descision of WOO MOH. Customer are responsible for all export and import requirements when transporting merchandise across international borders, including payment of applicable duites and taxes.For return and exchange enquiries, please contact us at woomohstudio@gmail.com

I apologize for any inconvenience. Please email us at woomohstudio@gmail.com within 48 hours of receiving the package and provide your receipt number along with photos of the issue.

Yes, E-invoices are available and will be send to you via email once you place an order.

We strive to ensure that each item closely resembles the product photos displayed. However, as each piece is individually hand-painted, slight variations in color, details, and dimensions may occur. These natural variations are part of the unique character of handmade art.